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Hocking Hills Hot-Tubs®
Hot tub spa repair & Refurbished pre-owned hot tubs.

Servicing the Columbus, Lancaster and the Hocking Hills region in Ohio!!

 

 


SERVICES

  Spa / Hot Tub Repair
  Drain & Clean
  User Orientation
  Refurbish
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FAQ

See also Chemical FAQs:



Question:

Spa or hot tub?

Answer:

I prefer to call them hot tubs. A spa is wear you get a facial, and your nails done.


Question:

Full-foam vs. non full-foam insulation?

Answer:

(Quoted from a manufacturer) Full-foam insulation is the process where the cavity of the hot tub between the shell and cabinet sub floor is completely filled with a thick, rigid foam. What are its benefits? In short: (1)structural integrity, (2)energy efficiency and (3)noise reduction. Some companies say non full-foam hot tubs are "as good" or "better engineered" than full-foam hot tubs. Who's telling the truth? Over the past 30 years, industry leaders have realized that without full-foam, the weight of the water resting in the plumbing lines, as well as the water hammer effect (from today's high-performance pumps) could eventually cause leaks in the lines and fittings. Did you know that there can be as much as 600 feet of plumbing lines in just one hot tub? Full-foam helps support these lines and fittings firmly in place. The foam used to fill and support the lines is generally two different types: very strong, high-density foam around the cabinet, fittings, and shell, plus a somewhat lower-density foam to completely fill the balance of the open cavity. The number one reason why 70 percent of leading hot tub manufacturers in the world use full-foam is to increase structural integrity and support plumbing lines and glued fittings, which in turn prevents leaking. The second reason (and added benefit) of full-foam is heat retention. Using insulation in the hot tub structure reduces heat transfer from the water to the outside Ñ reducing the time it takes to heat and maintain water temperature as well as the cost of electrical heating. A well-insulated, energy- efficient hot tub designed to eliminate heat loss and drive down operational cost saves consumers money. It's that simple! Noise reduction is another benefit. Do you need to hear the sounds of water passing through the plumbing? Wasn't one of the reasons for purchasing a hot tub to sit back and relax in a more tranquil atmosphere? Of course it was. Non-full-foamed hot tubs allow the plumbing lines to flex and sag. Why? Because they are full of water! Only 6 feet of 2-inch plumbing full of water weighs 20 lb.. Without the structural support of full-foam, the probability of a leak is increased! Manufacturers that do not full-foam can produce amazing stories to make you believe that their construction method is the right one, or even superior. They want you to believe that having an "open air hot space" in the cavity gives better heat retention in cold climates! If this was true, why fully insulate the walls of your house? In extreme northern climates, home builders use 2 x 6 framed walls to allow for extra-thick insulation. Second, they want you to believe that if your hot tub is full-foamed, you won't be able to fix a leak in the unlikely event that one does occur. If so, why fully insulate the walls of your kitchen and bathroom where there is plumbing that may one day need repairs? Some manufacturers that don't full-foam would also have you believe that so much heat is captured by the hot tub's motor (mounted inside the open - air hot space) that it can keep the hot tub at 104 F even with an outside ambient temperature of -40 F with no heater at all! If so, what happens when it's 90 F outside? Your hot tub would overheat and you would not be able to control the unregulated temperature. If any of this was true, safety measurement companies like UL and CSA would have something to say about it. For manufacturers, there is one drawback to a full-foamed hot tub: it costs much more to make because of added material and labor costs.

Gary says:

(1) Structural support? If you engineer the hydraulics correctly, there is nothing that has to be supported. For example,

(2) Energy efficiency is better gained by using the examples given of a house: insulate the walls AND using circulation pumps with 5.5kW heaters all powered at 240 Volts

(3) Noise reduction is better gained by NOT using a high horse power main pump to drive the heater. Using a low power circulation pump allows users to actual have a conversation even while the heat is being maintained.

(4) Okay, you are covered for leaks while it's under warranty. Good luck finding a repairman to fix a full-foam leaker out of warranty. I will not, and that is the trend here in Central Ohio. I will however take it as a trade in at a diminished value.

Question:

Are there Health Benefits of a Hot tub?

Answer:

Definitely! I have a long time customer that has Parkinson's, he e-mail me after I installed his new hot tub and stated that it was very beneficial to him. My Father-in-law had a knee replaced and the other should be. He tells me that it completely turns his day around once he gets in his. After a long day of fixing hot tubs in awkward positions, all I have to do is soak in my hot tub for 20 minutes at 101 and I am good as new.


Question:

Is plumbing required to install
my hot tub?

Answer:

No. Modern hot tubs are self-contained and you fill them with a garden hose.


Question:

Do I need a an electrician to
install my hot tub?

Answer:

Yes. A licensed electrician will be needed to wire your house for the hot tub's main power supply, and do so according to electrical codes.


Question:

Are hot tubs expensive to operate?

Answer:

electric will cost you .75 to $1.50 per day hooked up to 240 volt power supply.
Question:

What type of hot tub should
I look for?

Answer:

As for shape, I recommend you mimic the shape of your kitchen table. Some folks prefer round because it allows everyone to to face each other, plus you can sit with your arm around your loved one. Some prefer square for their lounger seats.

As with everything else, you get what you pay for.

What kind of filtration is best? Weir gate filtration is superior to pressurized canister filtration. Wier filtration gets the floating stuff like body oils and scum and remove them from the main body of water for easy cleaning. Pressure filter make no provisions for floating oils etc. In both types of filtration systems, larger stuff like the stuff that sticks to your feet as you get in your hot tub should be removed using a hot tub vacuum as needed. Pressure canisters can crack at the canister itself and at the lid. The locking rings can break not allowing pressurization. The air bleeder can break off not allowing pressurization. Lastly, the O-ring for the lid and bleeder needs replacement often than you may think. Having to bleed the air out of the filter at refills is a hassle. Ask for weir gate, run away from pressure filters!!


Question:

How important is horsepower to
the hot tub?

Answer:

Hydrotherapy simply comes from hot moving water. That water only needs to move over your body enough to keep the warm sensation going. Your core temperature is 98.6 degrees, your skin temperature will be less, thus cooling the hot water. Hydro massage is the jet action against muscle. Jet placement and type will dictate your experience. I have switched 5 horse power motors with 7 HP ones and could NOT tell the difference. Which explains why jets are only rated for 18-25 psi. Manufacturers use water diverters to activate one seat or the other or a split combination of the two.


Question:

How many jets should I have?

Answer:

Sit in the prospective hot tub and see if the jets will cover the areas of you that you want massaged.


Question:

How much should I spend on a
hot tub?

Answer:

Spend as much as you can afford. Hot tubs do allow for some negotiation in the price. Most dealerships will sweeten the deal with chemicals and or accessories.


Question:

Is it difficult to maintain a
hot tub?

Answer:

No.



Question:

Do most hot tubs come with a
warranty?

Answer:

I would not buy a hot tub without at least a 3 year warranty. Preferably a five year warranty. Very rarely do manufactures cover the jet inserts or pump seals, pillows and covers( or motors damaged by leaking pump seals). They are considered a fair wear out item, or due to poor water chemistry respectively.


Question:

I have an ozonator on my hot tub. Do I need to use a sanitizer with it?

Answer:

Yes. Even though ozone is an effective oxidizer and will even destroy microorganisms directly exposed to the ozone, the ozone is relatively short lived in your hot tub water. As such the ozone is not present in the water for a sufficient length of time to assure adequate sanitation of the entire tub and the surfaces and plumbing. The use of an ozonator will reduce your consumption of chlorine or bromine as it makes it easier to maintain proper levels of these in the water it does not eliminate their usefulness. (You will need to add OZ Tabs once a month or so to help keep the water smelling fresh)


Question:

Can I submit a question of my own?

Answer:

Absolutely. Click here to send me a question.


Question:

I just refilled my spa / hot tub and now it's not heating?

Answer:

1) Can you tell if the pump that normally comes on to heat the hot tub is running, just not coming out of the jet(s)? If so, you have air trapped in the lines "air lock". Try removing the filter, and alternating the pump from low speed to low speed a couple times. If that does not take care of it e-mail me for specifics on how to prime your pump.
2) If the pump does not come on, but everything else seems to work check the fuse for the pump. if that's good, then you will need to schedule a service call with a dealership or service company 3) Is the heater 'on' indicator light lit, but it does not seem to be heating? Again, you should call a dealership or service company for an appointment.

 Question:
How long should it take to heat my spa / hot tub?

Answer:

A hot tub connected via a 110 Volt GFI cord will typically take 24 hours to heat up to operating temperature. A 240 Volt will up by 8-10 degrees per hour. So, depending on if the manufacturer used 4.0 kW or 5.5 kW elements, you will be hot tubbing in 5 to 4 hours respectively. 240 Volts also is more efficient and will add .75 to a dollar per day to your bill. 110 Volts will cost you 50 to 75 percent more.

 

 Question:
How do you decrease chlorine in a hot tub?

Answer:

Time, adding water or visiting you local aquarium store. Chlorine will disapate over time, but with something as large as a hot tub, you may want to drain and refill. I know that you can get a 'de-chlore' product at aquaium store. They may have larger bottles for things such as ponds...